St John’s Dental Practice, 25 St John Street, Oxford, OX1 2LH

HOW TO FIND US | EMERGENCIES | FEEDBACK

Home About Us Services New Patients Testimonials Fees Contact Us

Tel:01865 515 967
Email: reception@stjohndentalpractice.co.uk

Website designed and maintained by Surgery Sites

Est 1940

GENERAL DENTAL COUNCIL

Click on the following link to visit the GDC website:

www.gdc-uk.org

Patient Charter

Our Patient Charter is a statement of how our Dental Practice operates and the standards of care that we apply to all our patients.

Our responsibilities

Your responsibilities

Failure to attend (FTAs)

To prevent the waste of valuable clinical time, we have the right to deregister a patient for failing to give sufficient notice (48 hours) of any cancellations, or failing to attend an appointment. Please note that FTA fees will continue to be charged for appointments which are for private treatment upgrades.

Complaints

We treat all complaints in confidence and see them as an opportunity to improve our service. Please ask for the manager, or express your concerns in writing addressed to the practice manager.

We hope that you will use our Practice Complaints Procedure.  We believe this will provide the best chance of putting right whatever has gone wrong and an opportunity to improve our practice.

Our Surgery Patient Charter