Welcome to St John’s Dental Practice
Located in the heart of Oxford, offering five state-of-the-art surgeries equipped with the latest dental technology to provide exceptional care.
01Accessibility for Disabled Patients
We are committed to accommodating the needs of all our patients. A ground-floor surgery is available for individuals with physical disabilities.
To ensure we can assist you appropriately, please let us know in advance if stairs may pose a challenge, and we will schedule your appointment in the accessible treatment room.
02Our Patient Charter
Our Patient Charter outlines the principles guiding our practice and the standards of care we uphold for every patient.
Our Responsibilities
- Attentively listen to your dental concerns and provide clear explanations of treatments and solutions.
- Respect your dignity and honour the choices you make.
- Collaborate effectively with our dental team and healthcare colleagues, prioritising your best interests.
- Adhere to the latest cross-infection control guidelines, ensuring your safety at all times.
- Strive to keep appointments on schedule, valuing your time as much as you do.
Your Responsibilities
- Provide at least 48 working hours’ notice for any appointment cancellations or changes, so we can offer the time to another patient in need.
- Notify us directly by calling 01865 515967 to make any changes.
At St John’s Dental Practice, we aim to deliver outstanding dental care and service — your cooperation with the above helps us maintain this standard.
03Deposit Policy
A deposit will be required to secure all appointments.
- If cancellations are made with appropriate notice, the deposit remains on your account and can be applied toward future treatments.
- If sufficient notice is not given, the deposit will be forfeited.
We appreciate your understanding and cooperation as we work to deliver the best possible care.
04Complaints
We value your feedback and treat all complaints as opportunities to improve our services. Should you have any concerns, please feel free to:
We encourage you to use our Practice Complaints Procedure, as it offers the most effective way to resolve issues and enhance our practice for all patients.